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Terms and conditions

Grupo Aveich S.A. de C.V.

These terms and conditions govern the commercial relationship between Grupo Aveich S.A. de C.V. (hereinafter referred to as "the Company") and its customers. By making a purchase, you agree to the provisions contained herein.

1. Aceptación de los Términos

By making a purchase, the customer confirms that they have read and accepted these terms and conditions, which are binding for both parties.

2. Cambios y Devoluciones

  • Cambios de talla o producto: El cliente podrá solicitar un cambio dentro de los quince (15) días naturales posteriores a la entrega. Para ello, el producto deberá estar en perfecto estado, sin uso, con etiquetas, ticket de compra y empaque original. Los gastos de envío generados por el retorno del producto correrán por cuenta del cliente, excepto cuando el cambio sea consecuencia de un error imputable a La Empresa (producto equivocado, defectuoso o dañado).
  • Refunds: No refunds will be issued, except in the case of defective or damaged products, which must be reported in writing within five (5) business days of receipt, including evidence (photographs and order number).
  • Customized products: No exchanges or returns are accepted on customized products, such as embroidery, prints, and/or special manufacturing.

3. Quotations

  • The quotes include detailed information about the products, estimated delivery time, and payment terms.
  • Tienen una vigencia de [XX] días naturales a partir de la fecha de emisión.
  • The delivery time will begin to be counted once the payment is confirmed and the design details are approved by the client.

4. Condiciones de Pago

  • The payment terms will be specified in each quotation and must be fulfilled within the established deadlines.
  • Failure to meet deadlines may result in the cancellation or delay of the order.

5. Propiedad del Producto

The ownership of the products will be transferred to the customer only when the full payment has been credited to the Company.

6. Responsibility

The Company is not responsible for:

  • Misuse of products.
  • Damage due to poor maintenance or natural wear.

7. Modificación de los Términos y Condiciones

We reserve the right to modify these terms and conditions at any time. The modifications will be posted on our website and will apply to future transactions.

8. Jurisdiction and applicable law

Any dispute will be resolved in accordance with the laws of Tuxtla Gutiérrez, Chiapas, Mexico, and the parties submit to the jurisdiction of the courts of the state of Chiapas.

9. Derechos reservados

© 2025 Grupo Aveich S.A. de C.V. Todos los derechos reservados.

Queda prohibida la reproducción total o parcial de los contenidos, imágenes, textos, logotipos, diseños y materiales presentes en este sitio web sin la autorización expresa y por escrito de Grupo Aveich S.A. de C.V.